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Shipping Policy
Shipping Policy
This Shipping Policy outlines how Nostalgic Nickie's ("we," "us," or "our") manages the processing, shipping, and delivery of orders placed on our website. By making a purchase on our Site, you agree to the terms outlined below.
Order Processing
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Processing Times: Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive an order confirmation email once your order has been received and processing has begun.
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Order Delays: If we encounter any delays in processing your order, we will notify you via email.
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Incomplete or Incorrect Information: If your order contains incomplete or incorrect information, processing may be delayed. Please ensure your shipping details are accurate at the time of purchase.
Shipping Methods
We offer the following shipping options:
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Standard Shipping: Delivered within 5-7 business days once dispatched.
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Expedited Shipping: Delivered within 2-3 business days once dispatched.
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Local Delivery: Delivered 1-2 business day for orders placed before 12 PM local time.
Shipping costs and available methods will be displayed during checkout. The final shipping cost is based on your location, chosen method, and the weight of your package.
Shipping Locations
We currently ship to the following locations:
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All U.S. states, including Alaska and Hawaii.
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APO/FPO/DPO addresses (additional time may be required).
Tracking Your Order
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Once your order is shipped, you will receive an email containing your tracking information.
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Please allow up to 24 hours for the tracking number to activate.
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You can track your order directly through the shipping carrier’s website or by following the link in the tracking email.
Failed Deliveries or Returned Packages
If a package is returned to us due to an incorrect address or failure to retrieve the delivery, the customer is responsible for any additional shipping charges incurred. We will contact you to resolve the issue and arrange for reshipment.
Missing or Damaged Shipments
At Nostalgic Nickie's, we take every precaution to ensure your package arrives safely. However, in the event of a missing or damaged shipment:
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Missing Shipments: If your package shows as delivered but has not been received, please contact us at nostalgicnickies@gmail.com within 5 days of the delivery date. We will work with the carrier to investigate.
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Damaged Shipments: If your order arrives damaged, please notify us within 3 days of delivery by emailing nostalgicnickies@gmail.com with your order number, photos of the damage, and a brief description of the issue. We will review your claim and provide a resolution.
Order Changes or Cancellations
If you need to make changes to your order (such as updating your shipping address) or cancel your order, please contact us at nostalgicnickies@gmail.com as soon as possible. We cannot guarantee changes or cancellations once your order has been processed.
Failed Deliveries or Returned Packages
If a package is returned to us due to an incorrect address or failure to retrieve the delivery, the customer is responsible for any additional shipping charges incurred. We will contact you to resolve the issue and arrange for reshipment.
Delivery Timeframes
Please note that delivery timeframes provided at checkout are estimates and may vary based on factors beyond our control, such as carrier delays, weather conditions, or unforeseen events. We are not liable for delays caused by these circumstances.
Contact Us
If you have any questions about this Shipping Policy, or require assistance with your order, please contact us by email at nostalgicnickies@gmail.com.
We strive to provide a seamless shipping experience for every order. Thank you for choosing Nostalgic Nickie’s to bring nostalgia to your life!